Hypervisor issues - NL-MEP-KVMSSD-33 (Resolved)
  • Priority - Critical
  • Affecting Other - NL-MEP-KVMSSD-33
  • Dear client,

    We regret to inform you that hypervisor NL-MEP-KVMSSD-33 in Meppel, The Netherlands (Serverius DC2) is currently having issues and is therefore unreachable. Our system administrators are actively addressing the issue, and one of our skilled engineers is en route to the datacenter to resolve the situation swiftly.

    We understand the importance of your operations and assure you that every effort is being made to restore normal operations as soon as possible. Your patience and cooperation are highly appreciated during this time.

    We will keep you updated on the progress, and kindly reach out to our support team for any immediate concerns or inquiries.

    Thank you for your understanding.

    Update 16:55: Faulty hardware has been replaced, hypervisor is back up. We are closely monitoring its stability.

  • Date - 09/03/2024 16:35 - 09/03/2024 16:55
  • Last Updated - 09/03/2024 17:15
Outage interconnection GRO - AMS (Resolved)
  • Priority - High
  • Affecting Other - Eurofiber Interconnection GRO - AMS
  • We have been notified about an outage of the interconnection between the NIKHEF and QTS Groningen datacenters. This is caused by hardware issues on the side of Eurofiber, our fibre supplier. Customers might observe downtime, increased latency or packet loss. We are working on this issue as we speak.
    Update 14-03-2023 00:30: connectivity back to normal.

  • Date - 13/03/2023 12:40 - 14/03/2023 00:30
  • Last Updated - 14/03/2023 14:27
Total blackout: Digital Realty AMS17 unreachable (Resolved)
  • Priority - Critical
  • Affecting Other - Network
  • Dear customer, 

    At 23:30, 28th of September 2022, we have found our Digital Realty network to have become unreachable. Our Engineer is on his way.


    Update 00:10, 29th of Sept 2022: Engineer resolved the issue on site. All Services are operational again. We will continue to monitor.

  • Date - 28/09/2022 23:30
  • Last Updated - 29/09/2022 00:21